Contact us
FAQ.jpg download.jpg

FAQ

  • What is the recommended charge and discharge rate for Essis batteries?

    A charge and discharge rate of 0.5C is recommended for normal operation.

  • Due to their weight, are Essis batteries at risk of damage during transportation?

    Essis batteries are securely packaged before delivery and handled according to standard transportation procedures to reduce the risk of damage during shipping.

  • Do Essis batteries support system monitoring?

    Essis battery systems support system monitoring through compatible monitoring solutions, allowing users to view system operating status and key information.

  • Which inverter brands are Essis batteries compatible with?

    Essis batteries are compatible with a range of leading inverter brands available in the market, including Deye, Solis, Growatt, Pylontech, Sungrow, SMA, Victron, GoodWe, LIVOLTEK, Megarevo, and others.

  • Why is the battery unable to communicate with an inverter listed in the compatibility list?

    Please refer to the inverter compatibility list in the user manual and check whether the communication cables are properly connected. If the issue persists, please contact Essis after-sales support.

  • How can technical issues be resolved?

    If technical issues occur, users can contact Essis official technical support for assistance and guidance.